Contact NEX-PAW

Get in touch

We’d love to hear from you! Whether you have a question about our products, need assistance with an order, have feedback to share, or simply want to say hello, our team is here to help.
At Nex-Paw, we’re committed to providing friendly, reliable support and making every interaction a positive experience.

Fill out the form below, and we’ll get back to you as soon as possible.

    Email Us

    supportnexpaw.shop

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    Location

    Pompano Beach,Florida

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    Customer Support

    we’re here to help

    Monday-Friday

    9:00 AM-5:00 PM EST

    Help Center

    Frequently Asked Questions

    Nex-Paw products are available through our official Amazon Store. As we continue to grow, additional shopping options will be available directly on our website.

    Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

    If you’re not completely satisfied with your purchase, please contact our support team. We’ll work with you to find the best solution based on our return policy.

    You can contact our support team anytime through the contact form above. We’ll respond as quickly as possible during business hours.

    SMART PET ASSISTANT

    Meet PawPal AI

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    ✨ Need help choosing the perfect product? PawPal AI is available 24/7. Click the PawPal AI bubble in the bottom-right corner.

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